Insurance Glossary

Vacation Rental Insurance policies can contain technical industry terms that make reading a challenge. To avoid confusion, the carrier as created the following list of definitions for a number of industry terms and phrases.

The following definitions are provided for informational purposes only. Please refer to your Vacation Rental Insurance Policy or Certificate of Insurance for definitions and coverages specific to your Policy/Certificate.

VRMLS - Vacation Rental Multiple Listing Service

The world's first Multiple Listing Service (MLS) for Vacation Rentals this is an Open-Listing and Open-Distribution system. Owner and Manager Members can post Properties once and have them distributed to websites around the world. Website Publisher Members can retrive records and display the on their website.

Similar to the MLS's which have server real estate brokerage for decades; VRMLS is owned by the Vacation Rental Industry Association a Not-For-Profit organization. The term "VRMLS" is an owned trademark.
See also: VRIA Origin: Vacation Rental Association Link: VRMLS.org

VROA - Vacation Rental Owners Association

The Vacation Rental Owners Association (VROA) was a trade association comprised of members who own homes and vendors who support them. Became the Vacation Rental Industry Association (VRIA) to support all constituents in the industry.
See also: VRIA, VRMG, VRMLS, VRMA Origin: Vacation Rental Association Link: VROA.org

VVR - Verified Vacation Rental

A lodging unit that has submitted documentation and been verified as a legitimately owned and operated vacation rental by the Vacation Rental Industry Association (VRIA.org). Designated as "Verified Vacation Rental (IVR)". Does not include physical inspection as is included in the "Inspection Vacation Rental (IVR)" Program. The term IVR are trademarks owned by the Vacation Rental Industry Association.
See also: IVR, Inspected Vacation Rental, Blue Ribbon Rental Origin: Vacation Rental Association

24-Hour Assistance Services

These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.
Origin: CSA Travel Protection

Accident & Sickness Medical Expense

If you become sick or are accidentally injured while on your trip, we will pay for necessary emergency medical, surgical, and dental care costs. This coverage is excess over any other health, medical, dental, or accident insurance coverage you may have available to you.
Origin: CSA Travel Protection

Air Flight Accident

Provides coverage for loss of life or limbs in the event of an accident while traveling as a ticketed passenger on a certified passenger aircraft provided by a regularly scheduled airline.
Origin: CSA Travel Protection

Baggage and Personal Effects

Luggage, personal possessions and travel documents taken by you on the Covered Trip. Coverage provided for loss, theft, or damage to baggage and personal effects.
Origin: CSA Travel Protection

Baggage Delay

Baggage that is delayed for 24 hours or more is considered delayed. Most Travel insurance carriers reimburses for the cost of reasonable additional clothing and personal articles purchased by the travel if baggage is not received within 24 hours of arrival. Some airlines will reimburse passengers for toiletries, clothing, and other essentials if the arrival airport is away from the passenger's home area. Most airlines will deliver delayed baggage to the passengers home or hotel for no charge
See also: Travel Insurance, Vacation Rental Insurance Origin: CSA Travel Insurance

Beach View

When guests can see a beach (Salt or Fresh Water) from some area of the property, not necessarily from all ares of the property. May include Full, Partial or Peekaboo Views.
See also: View, City View, Mountain View, Resort View, Water View Origin: Vacation Rental Association

Cancellation Policy

The terms and basis on which a lodging property owner or manager will or will not accept cancellations. Also dependent on the terms on which the guest booked the property. Usually stated as a number o days prior to first date of occupancy on which a guest may request a cancellation. Fees may apply to cancellations or cancellations may be denied altogether.
See also: "Guarantee Reservation" and "Advance Loding Reservation" Origin: Vacation Rental Association

Chargeback Fraud

When a customer disputes a credit card charge in a dishonest and deceitful manner. Chargeck fraud is essentially online shoplifting and can be reported to the credit card company and local police as fraud.
See also: Friendly Fraud Origin: Wm. May

City View

When guests can see sections of a town or city from some area of the property, not necessarily from all ares of the property.. May include Full, Partial or Peekaboo Views.
See also: View, Beach View, Mountain View, Resort View, Water View Origin: Vacation Rental Association

Collision Damage Waiver

Provides primary coverage if the car you rented while on your trip is damaged due to a collision, fire, flood, theft, vandalism, windstorm, or hail.
Origin: CSA Travel Protection

Common Calendar

An online calendar which shows a list of available lodging units (room, suites or homes) in a specified Complex or destination; along with available dates. Usually a left hand menu list the units and a top menu shows days or weeks. Booked units are displayed so that a guest can determine which units are available and then make a selection. Available in virtually all lodging software and many lodging websites. Also called a Tape or Grid.
See also: Availability Calendar Origin: Vacation Rental Association

Common Carrier

Any land, water or air conveyance operated under a license for the transportation of passengers for hire, not including taxicabs or rented, leased or privately owned motor vehicles.
Origin: Vacation Rental Association

Covered Trip

A period of round-trip travel away from Home to a destination outside your city of residence; the purpose of the trip is business or pleasure and is not to obtain health care or treatment of any kind; the trip has defined departure and return dates specified when the Insured enrolls; the trip does not exceed 180 days.
Origin: CSA Travel Insurance

Domestic Partner

A person who is at least eighteen years of age and can show: (1) Evidence of financial interdependence, such as joint bank accounts or credit cards, jointly owned property, and mutual life insurance or pension beneficiary designations; (2) Evidence of cohabitation for at least the previous 6 months; and (3) An affidavit of domestic partnership if recognized by the jurisdiction within which they reside.
Origin: Vacation Rental Association

Elective Treatment and Procedures

Any medical treatment or surgical procedure that is not medically necessary including any service, treatment, or supplies that are deemed by the federal, or a state or local government authority, or by us to be research or experimental or that is not recognized as a generally accepted medical practice.
Origin: Vacation Rental Association

Emergency Assistance

If you become sick or injured on your trip and are in need of Emergency Assistance, the assistance provider will: 1. arrange for and transport you to the nearest suitable medical facility; 2. provide you with assistance to return home; 3. provide round-trip economy airfare to send someone of your choice to be with you if you are traveling alone and are in the hospital for more than 7 days; 4. return your minor children home with an escort if they are left unattended due to your death or your hospitalization for at least 7 days; 5. arrange for and transport your remains to your home or place of burial in event of your death.
Origin: CSA Travel Protection

Family Member

Includes Traveling Companion's dependent, spouse, child, spouse's child, son/daughter-in-law, parent(s), sibling(s), brother/sister, grandparent(s), grandchild, step-brother/sister, step-parent(s), parent(s)-in-law, brother/sister-in-law, aunt, uncle, niece, nephew, guardian, Domestic Partner, foster child, or ward.
Origin: Vacation Rental Association

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